The Staff.com desktop apps track activities on the computers that they're installed on, and they send that information back to Staff.com where it will appear in your reports on the website.  Here are the differences between the two desktop apps that we have available:


Silent App 


How it works:

  • The silent app will track computer activities whenever the computer is on.
  • Since the silent app has no user interface, users won’t interact with it, and won’t see it running unless they look at all running programs in their Task Manager (Windows). 


How to install it:

  • You can install it manually on any single computer by running the installation file on that computer.
  • Since the installation file is a “.msi” file, a system administrator can install the silent app throughout a network of computers through Group Policy.
  • It’s not possible to “invite” to use the silent app. 


Other info about the silent app:

  • The app that you download from your Download Page contains information that identifies it as being from your company’s account. Any computer that the app is installed on will send data to your company’s account.
  • The silent app is currently only available for Windows (Mac version is coming soon) 


Interactive App


How it works:

  • The interactive app has a user interface that allows the user to start or stop tracking their activities whenever they choose.
  • It tracks all of the computer activity info that the silent app tracks, unless the user has paused the tracking.


Tasks VS No Tasks:

  • If you're using the "Projects & Tasks" feature (which which admins can activate on the Edit Workspace page), then the interactive desktop app will display a window containing list of projects & tasks.  The user can click on a project & task to track time to it.
  • If you're not using the "Projects & Tasks" feature, then the desktop interface will simply be an icon in the system tray (Windows & Linux) or in the menu bar (Mac) with a menu attached to it that allows the user to start & stop their work and change some settings.


How to install it:

  • Each user installs their own interactive app.  Admins can send invitations to any users through the Invite Users page.  The invitations that are sent out will include a link for the invited user to download & install the app.


Your entire company can be either:

  • Silent: Users can only track work with the silent app. This option is suitable when your users are in an office where their computers are used exclusively for work, and you don’t want the app to take up any of their time or focus.
  • Interactive: Users can only track work with the interactive app. This option is more suitable when your users work remotely and/or are allowed to use their computers for personal activities.
  • Mixed: Both the silent & interactive apps can be used.


Admins & owners can control that setting for the company on the Edit Workspace page.