Is your question not answered below?
Contact us at


Default solution folder, feel free to edit or delete it.

Can I run the silent and interactive versions of the app on the same computer?
Technically yes, but we don't recommend it.  There's no reason to run both, and you'll probably be confused by seeing the same person'...
Sat, 18 Jun, 2016 at 5:17 AM
How do I download the silent version of the app?
First your workspace type must be either "Silent Only" or "Silent & Interactive".  If your workspace type is "Interactive Onl...
Sat, 18 Jun, 2016 at 5:23 AM
How to add silent users
Here’s how to add users to your account:   To add Windows users:   Go to your download page: Download the app an...
Thu, 13 Jul, 2017 at 5:03 AM
Why am I seeing black screenshots?
Antivirus software is the most common cause of black screenshots. You can test this by enabling/disabling your antivirus software. If screenshots are taken ...
Wed, 9 Aug, 2017 at 8:50 AM